Mass Campaign
Run mass campaigns with intelligent voicebots. High personalization capacity, unlimited scalability and automatic transfer to human agents when required.
Froneus Conversational Voicebot Platform
The Froneus voicebot platform enables the efficient and scalable automation of proactive outreach campaigns—such as collections, sales, welcome calls, reminders, surveys, confirmations, and notifications. This allows for the optimization of contact rates without increasing operating costs.
Our conversational voicebots are not limited to making calls: they interact naturally with each customer, following customized flows and scripts according to the objective of each interaction.
Key Advantages
Massive and scalable dialing
Contact thousands of customers per day through voicebots designed to maintain fluid and natural conversations, without the need for additional hardware investments or licenses.
Better customer experience
Much more than a traditional IVR. Our voicebots understand responses, validate information and maintain dynamic conversations in real time.
Intelligent transfer to human agents
When artificial intelligence detects the need for human intervention, it automatically transfers the call along with all relevant customer information and conversation context.
Fast implementation
Projects are implemented in reduced timeframes, allowing you to measure the impact of automation from the first days of operation.
Specialized support
The Froneus team works consultatively at every stage of the project, ensuring an agile, efficient integration aligned with business objectives.
Centralized management from the back office
Create, view, and manage all your campaigns from a centralized interface. Filter by name, status, voicebot, or creation date; add comments and specific requirements; and schedule the start date and time for each campaign.
AI-assisted or 100% autonomous AI campaigns
Choose your level of automation: assisted campaigns, where our Operations team optimizes ranges and parameters alongside your team; or AI-driven campaigns, where the platform automatically defines dialing parameters and executes the campaign without human intervention, ideal for weekends and holidays.
Casos de uso
Mass campaigns
Execute large-scale communications with segment-based personalization—without increasing your operations team—by tailoring campaigns to various contact objectives, such as collections, sales, reminders, surveys, confirmations, and notifications.
Intelligent segmentation
Filter and prioritize your contact base based on behavior, history and conversion probability to maximize results.
Real-time tracking
Monitor the performance of each campaign using real-time metrics and adjust parameters without interrupting execution, while tracking them via Reporting & Insights.